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Gemstone

Welcome at Jaipur Gemstone – Artisan Jewelry India

Shop Policies

Delivery : There are two things

(1) Processing time

The time I need to prepare an order for dispatch varies. For details, see individual items. Mostly Our Processing time is 1 week but If any situation arise as result delay or early shipping, we notify our customers timely.

(2) Estimated delivery times

I’ll do my best to meet these dispatch estimates, but can’t guarantee them. Actual delivery time will depend on the delivery method you choose. We ship our regular products by DHL E-Commerce, it takes 10-12 days. We regularly track all our shipments. Also customer can track their parcels with tracking number. High End Products shipped with Fedex 5-7 days delivery.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Customs and import duties vary country to county. Also some time custom delay delivery by many days, so want to clarify buyers to know that any custom delay is not our fault.

Payment Options :

We keeps your payment information secure. Jaipur Gems never receive your credit card information. Buyers can pay via bank to bank transfer and use paypal secure payment process.

Returns & exchanges

We accept returns and exchanges within 30 days from the order date. Customer need to pay shipping cost. for more

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.